What do I need to be able to use The Grid?

Most phones these days can access The Grid. All you need is a WAP enabled phone (one that can access the internet) and some airtime to get started!

How do I get The Grid?

To get The Grid on your phone, SMS GRID to 33313 and instructions will be sent to your phone. The SMS only costs 50c. You can also sign up for The Grid through the website: www.thegrid.co.za

Where can I access The Grid?

The Grid is available as an application that can be downloaded to your phone, through a mobile site (wap.thegrid.co.za), on the Internet (www.thegrid.co.za) and as a Facebook application.

Can anyone access The Grid?

You have to be 16 or older to use The Grid.

Can I use The Grid even if I’m not a Vodacom subscriber?

Yes, you can. The Grid is not a Vodacom service only. It can be used on any network.

What are the settings to connect to the Internet on Vodacom?

• On your mobile, dial *111#.
• Select ‘phone settings’, usually option 5 from the menu that follows. (Answer -> 5 -> send)
• Select option 1 to choose your mobile make and model from a list, or option 2 to have Vodacom identify the phone for you. In both cases, simply follow the steps as provided to get your WAP settings activated.

You will receive an SMS with your settings – save these settings.

If any of the above mentioned steps fail, simply retry.

Still having trouble?

Call Vodacom’s call centre on 082 111 or visit a Vodacom outlet near you.

What are the settings to connect to the Internet on MTN?

• On your mobile, dial *123#
• Select ‘phone setup’, usually option 1 from the menu that follows. (Answer -> 1 -> send)
• Select option 3 (WAP).

Connection settings will be sent to your phone – save these settings.

If any of the above mentioned steps fail, simply retry.

Still having trouble?

Call MTN’s call centre. Dial 808 (contract) or 173 (pay as you go) from your mobile phone. Alternatively, visit an MTN outlet near you.

What are the settings to connect to the Internet on Cell C?

• Send an SMS containing the word “smartdata” to 0841559911. This is a free SMS message.
• You will receive an SMS message back from the Cell C confirming that you have requested the smartdata settings and informing you of the password for these settings if it is required. The password is 0000.
• You will receive a settings message from Cell C.
• Select save on your phone to save the settings.
• If a password is requested, enter 0000.

Your are now set up for smartdata GPRS/EDGE

What are the settings to connect to the Internet on Virgin Mobile?

• On your mobile, find the Virgin Mobile menu.
• It is usually on the first page of your handset menu, or under “Applications”.
• Select “Virgin Settings”, usually option 5 from the menu that follows. (Answer -> 5 -> send)
• You’ll receive 2 settings messages from Virgin
• Open the messages and save the settings to your phone.

Still having trouble?

Call Virgin Mobile’s call centre by dialling 123 from your mobile phone or email datasupport@virginmobile.co.za.